Face-to-face intercept surveys
Bravo’s Onsite-Insights™ is a proven methodology for measuring and evaluating brand and customer experience.
Trained researchers are equipped with internet enabled iPhones connected live to a custom built survey application.
During or immediately after a respondent takes part in an experience, we administer a short 90 second survey, this enables us to get real sensory and emotional responses that can also be traced back to a time and an exact location.
Onsite-Insights™ is ideally suited to benchmark and track brand and customer experience in retail, promotions, sponsorships, live events, expos and key customer touch points.
